Help and Contact
Customer Care
We are available to serve you and reply to your queries daily from 9am to 9pm. Our customer service team is ready to assist you with the following:
- Delivery questions
- Exchange and return queries
- Placing orders
How to contact us:
- Kuwait & World: +965 97562222 & +965 1821010
- email: cs@thouqi.com
Other Enquiries
- Press & Media: press@thouqi.com
- Suppliers and designers: designers@thouqi.com
- Photographers, fashion journalists or editors: editors@thouqi.com
- Working for Thouqi.com: careers@thouqi.com
If you want to delete your account you can do so under My Account -> Account information by clicking delete account button or in the app under menu screeen by clicking delete account button. This action is not reversible and will delete all of your account data other than the one we’re required to keep by the law.